Titan Construction Group (operating under Remove & Replace Group LLC) ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We only collect the information necessary to provide you with accurate estimates and excellent customer service. When you interact with our website, we may collect:

• Personal Information: Your name, phone number, email address, physical address, and specific details about your concrete or construction project.

• Website Usage Data: Information collected automatically through Squarespace analytics and cookies, such as your IP address, browser type, and how you navigate our site.

Note: We do not process or collect payment information directly through our website. All website inquiries are strictly for providing project quotes.

2. How We Collect Your Information

We collect information through the following methods:

• When you fill out and submit our Squarespace contact forms.

• When you interact with direct email links or click-to-call buttons on our site.

• Automatically through standard Squarespace analytics and cookies to help us improve our website experience.

3. How We Use Your Information

We use the information we collect to operate our business and serve you. Specifically, we use it to:

• Provide project estimates and schedule on-site visits.

• Contact you regarding your specific project inquiries.

• Process payments securely through our third-party payment processors (off-site).

• Send marketing or promotional emails only if you explicitly checked the box to sign up for news and updates. If you did not check this box, your email will strictly be used for project-related communication.

4. SMS / Text Messaging Policy

We utilize SMS text messaging to provide a seamless and communicative client experience. By providing your phone number, you consent to receive text messages for the following operational purposes:

• Providing an ETA when heading to your property for an appointment.

• Notifying you that an estimate has been sent to your email (in case it goes to a spam/junk folder).

• Occasional follow-ups regarding your estimate to answer questions or discuss moving forward.

• Project updates, sharing timeline details, and exchanging photos during active construction days.

• Discussing invoices and coordinating payment collection.

Opting Out: You may opt out of receiving text messages at any time by replying with the word STOP to any message you receive from us.

5. How We Share Your Information

We do not sell, rent, or trade your personal information or mobile phone number to any third parties. Your data is kept strictly confidential and is only shared with trusted third-party service providers (such as our secure payment processors or invoicing software) strictly for the purpose of facilitating your specific project and processing payments.

6. Your Rights and Choices

You have the right to control your personal data.

• Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of the email.

• Data Deletion: If you would like us to update your information or permanently delete your records from our system, please email us directly at info@titanconstructiongroupllc.com with your request, and we will gladly and promptly assist you.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

• Email: info@titanconstructiongroupllc.com

• Company: Titan Construction Group

Last Updated: February, 2026